Resources
Useful information for seniors & families
Plain-language pointers to services that matter for Chinese-speaking seniors in Victoria. These are starting points — contact us if you would like help understanding any of them.
This information is general in nature and provided in good faith. Always check official sources or speak with a qualified professional for advice about your situation.
Aged care & support at home
Understanding aged care and support that helps seniors stay independent at home.
- My Aged Care ↗
The Australian Government's starting point for aged care services.
- Home Care Packages ↗
Coordinated support at home for older people with more complex needs.
- Carer Gateway ↗
Support and services for people caring for a family member or friend.
Government services & concessions
Payments, concessions, and everyday services many seniors are entitled to.
- Services Australia (Centrelink) ↗
Age Pension and other payments and services.
- Victorian Seniors Card ↗
Discounts on transport and everyday purchases for eligible seniors.
- Public transport (Myki) concessions ↗
Concession travel for eligible seniors across Victoria.
Health & wellbeing
Trusted, translated health information and support lines.
- Health Translations (Victoria) ↗
Health information translated into Chinese and other languages.
- Nurse-on-Call (24/7) ↗
Free health advice from a registered nurse — interpreters available.
- Beyond Blue ↗
Mental wellbeing support, with resources in Chinese.
Safety & scam prevention
How seniors can recognise and avoid common scams.
- Scamwatch ↗
Learn to spot current scams and report them.
- ID Support / IDCARE ↗
Free help if your identity or personal information is compromised.
- Translating & Interpreting Service (TIS National) ↗
Free interpreters to help you deal with services in Chinese.
Need help understanding these?
Our volunteers can help explain any of these services in Chinese, or assist with a phone call or form. Contact us and we will do our best to help.
Contact Us